Frequently Asked Questions (FAQ)

1. What services does Boardimize offer?

Boardimize offers three main services:

  • Boardimize for Merchants: We assist merchants in preparing and submitting merchant applications to payment service providers, ensuring compliance with regulatory requirements and maximizing approval rates.
  • Boardimize for ISOs: We support Independent Sales Organizations (ISOs) by enhancing their underwriting capabilities and preparing merchant applications for acquirer review, focusing on risk management and compliance.
  • Boardimize for Acquirers: We provide professional services to acquirers, helping them manage and assess high-risk and new vertical merchant applications through comprehensive pre-underwriting and consultancy.

2. How does Boardimize for Merchants improve application approval rates?

Boardimize for Merchants improves application approval rates by meticulously preparing KYC documents and business cases to meet regulatory requirements and acquirer preferences. We leverage our industry expertise to strategically place applications with the most suitable payment service providers, increasing the likelihood of approval.

3. What support does Boardimize offer to ISOs?

Boardimize for ISOs enhances ISO underwriting capabilities by providing comprehensive application preparation and risk assessment services. We ensure that merchant applications are complete, accurate, and align with acquirer requirements, thus improving the quality and approval rates of the applications submitted.

4. How does Boardimize assist acquirers with high-risk merchant applications?

Boardimize for Acquirers offers pre-underwriting services and professional consultancy to help acquirers manage high-risk and new vertical merchant applications. We thoroughly review and prepare applications to meet all necessary criteria, ensuring compliance with card scheme rules and regulatory requirements. Additionally, we provide training and workshops to transfer knowledge and expertise to acquirer teams.

5. What is the importance of KYC in merchant onboarding?

KYC (Know Your Customer) is crucial in merchant onboarding as it ensures regulatory compliance, mitigates risk, and prevents fraud. A comprehensive KYC process verifies the identity and legitimacy of merchants, protecting acquirers from legal issues and financial losses. It also enhances the overall reputation and stability of the payment processing ecosystem.

6. How does Boardimize streamline the KYC process?

Boardimize streamlines the KYC process by managing the entire workflow, from document collection to verification and risk assessment. Our team of experts ensures that all necessary documentation is complete and accurate, expediting the onboarding process and reducing delays for merchants and acquirers.

7. What makes Boardimize different from other consulting firms?

Boardimize stands out due to our extensive industry experience, spanning almost over three decades. We offer specialized services tailored to merchants, ISOs, and acquirers, focusing on regulatory compliance, risk management, and application preparation. Our strategic approach and deep understanding of the payment processing landscape enable us to provide effective solutions that enhance application success rates.

8. How can I get started with Boardimize?

To get started with Boardimize, simply contact us through our website or call our customer service team. We will discuss your specific needs and provide tailored solutions to help you navigate the complexities of merchant application processes, underwriting, and risk management. Whether you are a merchant, ISO, or acquirer, we are here to support your business and ensure your success in the payment processing industry.

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